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Tuesday, February 23, 2016

Google kills Right Hand Side Ads: what does this mean for marketers and users?

As we reported over the weekend, Google has removed all PPC ads from the right-hand side of the search engine results page with immediate global effect. 
There’s been a great deal of speculation on what this means for businesses, advertisers and users alike, with many postulating that the top-of-the-page paid search is going to become even more cutthroat (and expensive), organic listings will be pushed even further off the first SERP (Google will start to show four ads at the top instead of three for “highly commercial” search terms) and that Product Listing Ads will gradually take over the SERP (PLAs are still allowed on the right-hand side).
The change has already happened.
Here’s a search for ‘london hotel’ carried out two days ago…
london hotel Google Search with right hand side ads
And here is the same search today…
london hotel Google Search
There are now four paid search results at the top, with nothing on the right. It looks oddly blank now, and worryingly the entire above the fold space is entirely filled with ads.
However there is one slightly positive change. There are more organic results below the fold. In fact there are nine blue links and two news stories, which is an improvement. But this is still probably a case of ‘too little too low-down’.
Google’s decision appears to be entirely commercially driven, it would be naive to think otherwise, but has Google gone too far in sacrificing its own user experience for the searcher?
Or will we eventually get to the point where the entire first SERP is filled with ads and we instinctively click straight to the second page, in the same way we skip past YouTube pre-rolls?
We asked some experts from the search community what they thought of the matter.
Thank you to Julia Logan (SEO consultant at IrishWonder.com), Kevin Gibbons (Managing Director at BlueGlass), Sam Silverwood-Cope (CMO at Pi Datametrics) and Larry Kim (Founder ofWordstream) for answering the following questions…

Why has Google decided to drop ads on the right hand side of search results? Is this a way to extract more revenue from top ads?

[Julia Logan] I would suppose so, given the eye tracking studies, and with reports of typical non-technical users hardly distinguishing between ads and organic results, this step tends to blur the line for such users even more – after all, sidebar ads stood out clearly as ads.
However, I was trying to look into the history of sidebar ads and found this article proving this is not their first attempt to ditch sidebar ads, although the previous one did not involve increasing the number of ads above the organic results.
[Kevin Gibbons] The obvious answer is revenue and I’m sure that is a big factor of course. But I think it’s likely to be a balance between this, and a more modern, perhaps centered, search experience which reflects mobile vs. desktop and tablet results. Ultimately changes like this have to be beneficial to the search experience, otherwise Google ends up chasing short-term revenue instead of long-term market share.
[Sam Silverwood-Cope] My Dad asked me the other day, “How come Google is free?” Well Dad, this is how it makes money. If some people don’t realise the top advert spots are actually advertising (like my dad), I think most are aware that the right-hand side are paid positions. Most people do not click on PPC ads for general searches.
So not content with the existing two or three adverts, plus the Google shopping results, plus any other self-promoting comparison widget they put up, Google in its wisdom, has decided to expand the real estate of PPC in the main bulk of the SERPs at the cost of an organic spot.
new york flights Google Search

What does this do for organic search? What should site owners and SEOs do in response?

[Julia Logan] We could of course panic and bemoan the death of above-the-fold organic SERPs but this may not necessarily be the case. With the rise of adblockers, whatever anybody is doing with their ads can potentially become irrelevant.
Assuming the worst case scenario, site owners and SEOs should do what they have always been doing – compete against paid ads. If you rank for a commercially meaningful keyword, make sure you do everything in your power to make your organic listing stand out – metatag optimisation (yes I do realise this is 2016 now), Schema and other options suitable for your particular site. Ads will evolve, becoming more interactive and visually attractive – this means you should not be left behind.
[Kevin Gibbons] My advice is to aim high. We’ve definitely see a significant shift in first page clickthrough rates over the last couple of years especially in organic search. Ranking on page one is often not good enough anymore, every term is different – but I’d recommend that you really should be aiming top three now, otherwise there’s likely to a big drop-off in clickthrough rates.
Also, become the brand that people think of before they even get to typing a query into Google. Whether it’s paid listings, competitors, vertical search or anything else that may get in the way of potential customers visiting your site, try to make sure they get to you first and then remember who you are, so that they come straight back the next time.
[Sam Silverwood-Cope] Despite my moaning, and hankering for the good old times, I think it makes things quite interesting for SEO. The additional PPC spot is supposed to be for premium terms (for now). These terms are highly expensive per click, so it’s up to the vendor to decide whether the top spot is worth it, or whether it would be an interesting bidding war to lose and then to vie for the organic spot above the fold.
A good strategy would be to push organic and take a lower PPC position. With the right tracking tool, alerts can be used on organic positions to react accordingly for the bidding. This blended search approach will be won by the most competent, well equipped digital teams.

Does this improve or harm the user experience?

[Julia Logan] If the user’s goal is to find whatever they are looking for, the answer will largely depend on whether the AdWords algorithm is better than the organic algorithm, and also whether businesses spend money on ads thoughtlessly and run ads with poor targeting.
[Kevin Gibbons] The jury’s out on this one; the negative could be that searchers want to see the natural listings rather than too many ads at the top, and the positive could be a cleaner layout and improved experience. I have to try and look at this from a non-SEO perspective, and as much as I’d like to see the organic results as high as possible, if I’m honest I think the new layout might improve the experience.
I would add that this isn’t an overnight change and I don’t expect this to be the last experiment we see either.
[Sam Silverwood-Cope] Like a young rock band committed to making quality music and “never selling out” then chasing the mainstream buck with the third album, Google doesn’t seem to prioritise its legacy of organic quality any more.
“In Google we Trust” meant we used this superb search engine above the basic or advertised-burden competition. Too many adverts, and especially poor adverts, will eventually turn the user off. But this will only happen when there is a competent viable competitor.

And finally let’s hear from Larry Kim, who offers the following optimistic advice to Paid Search marketers…

I had a good chuckle reading some of the doomsday predictions this morning.
We did some actual analysis here and what I can tell you is that Side Ad and Bottom ads account for 14.6% of total click volume (this is looking across thousands of accounts). Keep in mind that ‘Bottom of Page Ads’ aren’t going away. So, for starters, we’re talking less than 14.6% of clicks impacted by the change.
top-vs-side-desktop-clicks-2
Now, those “lost” impressions and clicks can more than be made up by A) the addition of the new fourth ad spot B) 78% of SERPS have fewer than 4 ads above the organic results – there’s plenty of room for that to go down and C) the addition of up to four ads below the organic search results. It’s like we just re-organized the naming of ad positions.
As a result, I see no impact on AdWords auction dynamics (clicks, impressions, CPCs, etc.). The only ‘loser’ is organic search which is completely gone from above the fold space on desktop for any commercial query.
There are also incremental benefits to paid search from the change, for example, now all ads can use call-out extensions, sitelink extensions, location extensions, etc., which were previously only a benefit of top-of-page ads. And the ads appear ‘more native’ which may have additional benefits.
In quantifying the impact of this, I should also add that the change is for desktop only, which accounts for less than half of searches. So we’re talking 14.6%/2 = 7.3% of queries impacted.
Basically, keep calm. This is a net positive for paid desktop search.

Friday, December 11, 2015

Lean on me The evolving world of growth and marketing



https://medium.com/art-marketing/lean-on-me-df6a152f649d#.c7jsrrnn1

Wednesday, December 9, 2015

World Surfing League ad sends chills down your spine


If you know your audience and have the right tools you can put together ads like this one that send chills down your spine and makes your hair stand up on your arms.

The Chaos Theory concept was created by award-winning creative agency Mistress and was directed by Dan DiFelice.
Read more at http://business.transworld.net/news/the-world-surfing-league-unveils-their-global-brand-campaign-you-cant-script-this/#ZUMwy2SG6Ws4cRfh.99

Monday, November 2, 2015

Best Times to Publish Content for Social Media Engagement

best-times-publish-main-image
At AddThis, we’re constantly analyzing data from the 1.9B unique users we see per month across our network of over 15MM websites to learn how people are engaging with content. Last December, we published thebest times to post on social media during the winter holidays. That post, as well as a similar one we did earlier that year, proved so popular that we’re doing it again.
Knowing when your users are active on social networks is useful, but it doesn’t tell the whole story. We analyzed data in both the United States (US) and in the United Kingdom (UK) to search for peak social engagement times – when users were most likely to click and share content – on Facebook, Twitter, LinkedIn and Pinterest. These findings are meant to help website owners get an idea of the best times to publish new content to maximize engagement on social media.

Social Media Engagement in the United States

In the US, most social networks see a spike in shares during the morning hours. Shares in this case don’t refer to shares on Facebook or retweets on Twitter – instead, these shares refer to content being shared to a specific social network from its original digital source through sharing tools (e.g. share to Facebook, share to Twitter). This trend is especially true for Twitter and LinkedIn, which are sites that tend to attract early birds. Shares to Facebook get started a bit later in the day, and shares to Pinterest happen mostly at night.
With shares occurring earlier in the day, clicks tend to happen a little later across all social networks, mostly in the late afternoon and into the evening. Twitter and LinkedIn get the most clicks in the afternoon, while Facebook and Pinterest drive traffic after 8:00pm.
Peak Times of Day for Shares and Clicks by Social Network
Use this information to get more of your content shared across social media and help drive clicks back to your website:
us-publish-times-final*All times listed above are in Eastern Standard Time (EST)
Peak Times of Week to Post for Maximum Social Engagement
While each social network has peak times of day for shares and clicks, they also have certain days of the week during which engagement spikes. When you put all that data together, you get specific timeframes for which you should aim to post content for maximum shares and clicks.
US-peak-times-to-publish*All times listed above are in Eastern Standard Time (EST)
Users rest on the weekend, and so can you. Since demand for content isn’t as high on Saturdays and Sundays, save your best content to be published during the 9-5 workday between Monday and Thursday. Sharing and clicking activity tends to die down on Saturday and Sunday across all platforms…except on Pinterest. In fact, some of the highest click activity on content shared to Pinterest occurs on Sunday night from 9:00-10:00! Note that users aren’t as willing to share content on Sundays, but there is definitely a demand to see new pins.

Social Media Engagement in the United Kingdom

Unlike in the US, where clicking tends to happen much later than sharing, in the UK, sharing and clicking tend to happen within the same time period. This could be due to the fact that “Britons are slightly less digitally obsessed” or that social networks are blocked at many U.K. companies, resulting in less time spent on social networks overall, and less time spent during work hours. Much of the social activity in the UK occurs between 8:00-10:00pm GMT.
Peak Times of Day for Shares and Clicks by Social Network
The UK data is similar to the US when it comes to Twitter and LinkedIn (shares to these networks occur in the morning), as well as Pinterest (shares happen at night). The wild card here is Facebook. While users in the US tend to share to Facebook in the late morning and early afternoon, in the UK, that activity happens at night, from 8:00-10:00pm.
uk-publish-times-final*All times listed above are in Greenwich Mean Time (GMT)
Peak Times of Week to Post for Maximum Social Engagement
Like social media users in the US, those in the UK are spending less time engaging with social media during the weekends. However, the exception is Sunday nights for Pinterest users, when sharing content tends to spike on this platform.
UK-peak-times-to-publish*All times listed above are in Greenwich Mean Time (GMT)
Use this data as a starting point to get to know your audience’s habits. You may find that – based on their gender, life stage or interests – they’re on a different schedule. With AddThis Social Sharing Tools, you can make it easy for visitors to share your content, as well as get in-depth analytics about how and when they’re engaging with your brand across different social networks. Get started!

Thursday, October 8, 2015

We totally agree with Ryan Stewart -Stop selling SEO

Why I Stopped Selling SEO Services and You Should, Too

Local SEO | Advanced SEO | Basic SEO
This post was promoted from YouMoz. The author’s views are entirely his or her own (excluding an unlikely case of hypnosis) and may not reflect the views of Moz.
In my 28 years on this planet, I've come to accept two things as fact:
  1. The sun rises every morning.
  2. Marketers screw everything up.
Because of fact No. 2, I had to stop selling SEO.
Why? Here's an interaction I used to have five times a day.
*Phone rings*
Me: "This is Ryan Stewart with WEBRIS. How can I help you?"
Caller: "I'm looking for SEO for [domain.com]. I want to rank for [keyword terms x, y, and z]. Can you guys handle that?"
Me:
Screen Shot 2015-08-25 at 11.42.47 AM
I'm over it. 
I'm tired of explaining to people SEO doesn't work that way anymore. And I need the rest of you to get on board with me, because we're driving ourselves out of business.
I mean, come on people. Look around. We need to stop trying to jam websites where they don't belong. The SERPs have changed.
Google shows search results based on what's best for the user. We can't just rank for whatever keywords we want.
Let's take a look at a few examples:

Example #1: Search "best headphones"

Screen Shot 2015-07-17 at 6.22.33 PM
What do you notice?
Not a single result on the first page is a product page.
Screen Shot 2015-07-17 at 6.46.24 PM
They're all articles about different headphone types, their benefits, pricing, etc.
Screen Shot 2015-07-17 at 6.22.57 PM
We're all Google users. We all know these are much better results to get than getting a single brand's product page. I want to shop around, compare products, and read reviews. Don't you?

Example #2: Search "restaurants in miami"

Screen Shot 2015-07-17 at 6.47.57 PM
What do you notice?
Not a single result on the first page is a restaurant's website.
As a matter of fact, the results above the fold are tied to review aggregators and Zagat ratings.
Screen Shot 2015-08-07 at 7.58.26 PM
Underneath the fold, the results are filled with listicles, reviews, and articles.
Screen Shot 2015-07-17 at 6.53.03 PM
I'd much rather read reviews about dozens of restaurants than be directed to a singular one.

Example #3: Search "buy a cheap tv"

Screen Shot 2015-08-16 at 10.36.21 AM

What do you notice?
Ahhhh, yes, I threw this one in for the comment trolls.
The top five results are product pages. However, they're all mega-brands. With the current algorithms, we'll never outrank a brand for keywords like that (without spamming the hell out of it).
What else do you notice?
Screen Shot 2015-08-16 at 10.36.48 AM
Articles, not product pages, are ranking at the bottom of the first page.

Example #4: Google "plumbers in san francisco"

Screen Shot 2015-08-16 at 10.41.16 AM
What do you notice?
Screen Shot 2015-08-07 at 7.42.26 PM
Not a single result on the first page is a website. There are only review aggregators: Yelp and Google+.

OK, so what's happening?

It's a combination of two things:

#1: Google's got a lot of data, and they're utilizing it

It's safe to say Google understands what users want by analyzing the massive amount of data it has. If we take off our SEO goggles, it's hard to disagree.
Personally, I love the power of choice. I'd rather pick from a list of companies with reviews and comparison data than one that only includes websites that make it to the top of organic listings.
In addition (as much as I hate to say it), I trust brands. I'd rather buy a TV from Best Buy than www.shop-cheap-tvs.com. Wouldn't you?

#2: We're moving into the "pay-to-play" era with Google

Not too long ago, Facebook moved into the "pay-to-play" era. Now Google's headed that way.
Google's main source of revenue is advertising, counting for almost 90% of Google's revenue in 2014. And one of their main earners, display, is falling fast.
Google's message is clear: If you want to sell directly through the Google platform, then you'll need to pay for it.
Let's go back to my last example, "plumbers in San Francisco." Look at what's happening above the fold with that query:
Screen Shot 2015-08-07 at 7.04.45 PMThat's right, baby! Paid local listings.
If this test sticks, it's going to have massive implications on local search. If I were a betting man (and I am), I'm all in that this is the future of local search.

But is SEO dead?

SEO is absolutely not dead. As long as people use Google search, SEO will be alive.
However, let's recap. Money/buyer (i.e., purchase-intent) keywords are:
  1. Dominated by huge brands that 99% of the world can't outrank (without spamming)
  2. Returning less product pages and more articles and other forms of content
  3. Triggering the knowledge graph, review aggregators, and more user-focused results
What this means is it's time to seriously reevaluate the landscape. The days of ranking a products or services page first for these purchase-intent keywords are limited.
If we want to capture that traffic moving forward, there are three things we can do:

#1: Pay for it

This is very straight forward. I like to use paid search as a remarketing tactic. We capture traffic from all corners of the web, and then when those people are ready to buy (using those money keywords), we use highly targeted paid ads to snag their business.

#2: Create valuable content

If we go back to my first example, best headphones, the results are dominated by content that compares ratings and pricing for various headphones.
No one shares, engages, or links to products and services pages. The fact is, no one except for us cares.
Instead of trying to jam those pages with links, create a piece of content that delivers what Google (and users) want. By creating value with your content, you open it up to earning social media shares and powerful links from relevant sites.
If you want to compete against the big dogs for organic search real estate, content is your best option.

#3: Optimize your website for the web

It's SEO (Search Engine Optimization), not GO (Google Optimization).
Yelp is a search engine. Facebook is a search engine. Twitter is a search engine. Amazon is a search engine. Quora is a search engine. Pinterest is a search engine. YouTube is a search engine. See where I'm going?
Each of these platforms offers unique benefits to the user. In a lot of cases, people looking for things on these platforms are likely to bypass Google altogether.
For example, l just moved into a loft in downtown Miami. I loathe shopping of any sort, so I allowed my girlfriend to manage the process for me. She ended up purchasing all of the furniture from Etsy (an e-commerce platform I knew very little about).
I asked her how she arrived there. This is what she told me:
search-engin-pick
  • Pinterest - She used Pinterest search to find inspiration on how to decorate. Using keywords like "loft decorations," she narrowed it down to the specific pieces of furniture she liked.
  • Amazon - She then went to Amazon and searched with keywords that were based on the furniture she liked on Pinterest. She was looking for rustic furniture. Amazon didn't have a great selection of that type.
  • Ebay - So she moved to Ebay, knowing that she could find cheap, secondhand (i.e., rustic) furniture there. She found that most things were a little "too used," so she moved on.
  • Etsy - Finally, she landed on Etsy, knowing they specialize in unique handmade items. She purchased all the furniture from there (and simultaneously broke my bank account).
Now, I realize she could've used Google to search for all these things. She chose not to, though, because she felt it was an extra step she didn't have to take. 
She chose to use those specific websites/platforms/search engines because each one was built to handle exactly what she was looking for.

Applying this to your website

The long-winded point I'm trying to make is this:
It's no longer just about optimizing your website for Google. It's about optimizing your presence across the web.
By understanding who our target audience is and where they spend their time, we can attack those platforms and build an organic presence.
  • If you're an attorney, you need to be on sites like Avvo, Lawyer.com and Find Law because they dominate the SERPS
  • If you're a local business, Yelp and Thumbtack are crushing it right now
  • If you have an e-commerce store, get your product on as many platforms where your customers are as possible (including Pinterest)
  • If you sell large-ticket B2B services, SlideShare and LinkedIn are gold mines for connecting with C-suite executives looking for information
The list goes on and on...

Bringing it all home

This is why I stopped selling SEO. I'm begging you to follow suit.
We need to educate non-marketers that times have changed. We can't just "rank and bank" for whatever we want anymore. 
We don't want to wait around until it's too late. This isn't a phase. This is the way it's going to be going forward, and we all need to get on board with it.
As Google gets more intelligent, we need to get more intelligent about how we approach marketing. That doesn't mean looking for ways to beat the search engine algorithms. Instead, we must learn to use them to our advantage.
About ryanwashere — I've been working in digital marketing for almost a decade, specializing in web analytics, SEO and inbound marketing strategy. I currently own and operate Webris, a Miami based search and web analytics agency. Connect with me on TwitterGoogle+LinkedIn or Instagram.