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Friday, November 22, 2013

Image Optimization: How to Rank on Image Search

Image Optimization: How to Rank on Image Search

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SEO Evolution: Sell, Discover, Deliver & Report on Highly Converting Keywords by Krista LaRiviere, gShift Labs
Ranking on image search requires both the optimization of images and page elements to promote the ranking of those images in search, as well as optimization of images and image sizes so they load faster and improve page speed. Here's how to do it.

Image Optimization: Size Matters

Image OptimizationThe key to any coding or design endeavor is to get the most for the least. That is, to get everything you want visually with the least amount of code and the smallest size. Images are no different.
While admittedly I haven't seen a direct correlation (even spurious) between image size and the ranking of images on image search, it is a factor Google uses for page speed which is a factor Google uses for rankings.
To be clear, however, the question isn't about how small you can get your images; it's how small you can get them while maintaining the visual aesthetic. Essentially, Google doesn't want you to change your aesthetic; they want you to ensure that the aesthetic you want loads as quickly as possible.
I can't tell you here how to optimize your images, as this changes with each server and site, but here are some great resources for both testing and automating compression:
This is especially important for mobile where Google understands that data is slower and people are more impatient (a bad combination).
Now that you've used image optimization to help increase your page speed and improve your chances at ranking, it's time to look at image optimization from the context of ranking on image search.

Image Optimization: A Picture's Worth

A picture might be worth 1,000 words, but only if it gets seen and only if it will benefit your business to rank for image search.
Let's take for example a lawyer. If you're running a law site is it really going to be a benefit to rank on image search? Or is it more likely that ranking for images is simply going to create an environment where you have to spend your valuable time ensuring others aren't taking them without permission?
On the other side of the coin are sites that generate revenue from impressions (generally ad-based). In this case, any impression is a good impression (more or less) and you'll take traffic where you can get it. In this case it's likely worth the risk of your images being copied in exchange for the traffic.
Assuming you've decided it's beneficial for your site that you rank on image search, there are a number of areas you need to make sure to address. Let's go through some of the major areas.

Unique Images

If you're using stock images, it's unlikely you'll rank on image search. For obvious reasons Google doesn't want to rank multiple copies of the same image any more than they want to rank multiple copies of the same content. If you're using the same image that's been found on a hundred other sites before you, why should yours rank?
This aspect of image optimization can especially hurt online retailers who simply use the product photos sent to them by the manufacturer – the same photo they send everyone who sells their product and has been copied by everyone who reviews it. If you want to rank on image search, use unique photos.
That said, at this time (always important to add that note) Google's Matt Cutts has stated thatusing stock photos doesn't impact web rankings (though he did seem interested in looking at it as a quality signal thanks to the guy who sent him this question):

Image Names

You need to name your images something right? If you're naming the image for your Samsung Galaxy Nexus product page (in case you went back in time 2 years) why would you name the image wpd858932702.jpg when you could name it samsumg-galaxy-nexus.jpg? And if you need a thumbnail for your image then samsung-galaxy-nexus-tb.jpg would be a good option.
Essentially you want to help Google understand what the content of the image is in any way you can. Will Google know it's the Galaxy Nexus and not the S4 in the person's hand in your image? Probably not (yet) so naming the file appropriately can help steer them in the right direction.

Alt Attributes

We all know the alt attribute is important, but many tend to use them wrong. First and foremost they are used as an accessibility tag. It defines what will appear in place of the image should it not be accessible either by mistake or choice (for example, blind people using screen readers).
The recommended maximum length of alt text is 125 characters. I tend to use as few words as possible to define the image content. Usually 4 to 6 will suffice, but sometimes more are required.
Should you use keywords? I wouldn't recommend doing so specifically, but if you're describing the picture appropriately you'll be using the words that are most appropriate for that image and thus, what it should be ranking for on image search.

Title Tags

Using the title element on an image creates a visual caption when the image is hovered over. There is some debate as to the value of the title tag whereas we know that Google puts weight on the alt tag. That said, it's certainly not going to hurt, it can be used to add additional visual information for your visitors when they hover over an image (and simply because something may not hold weight today, doesn't mean it won't in the future).
Google has said that alt tags should be supplemented with other tags (such as the title tag) when it serves the visitor. So this makes it pass my SEO litmus test. If it may help and won't hurt, do it.

Page Copy

Like everything else they do, Google couldn't make it this easy to rank your images. On top of the image-specific elements they also use the page as a whole to determine the relevancy of your image.
For example, an image from a Pinterest board with no content is less likely to rank than the same image on a full-page review of the Samsung Galaxy Nexus because Google can put the image into the context of the page as a whole and know that it's far more likely to be an authoritative and accurate image than a lone image on a page.

Schema Markup

As the battle wages on for rankings and the standards of SEO rise (even if just that all webmasters know to do the basics like alt tags whereas that wasn't always typical) we need to take every opportunity to push the envelope and provide just a bit more to Google than the person next to you. This is where Schema comes in.
Schema markup is a lot of things, but at its core it's a set of markup that allows you to provide additional information about elements on a page (say, for example, images).
From the location, to the photographer, to the date taken, to additional description text, and much more, you can let the search engines know far more detail about what an image is and even what it's for that was possible prior to its introduction.
With so many possible uses, I can't possibly list them all here and the list would be outdated soon if I did. Fortunately the elements for images are laid out well http here on the Schema.org website. There is an example towards the bottom of that page as to how a simple Schema deployment would look. And if we think of a situation where two sites are virtually tied in how Google would rank their images, if one has Schema and the other does not, which will Google assume has the more relevant image?

Conclusion

Image optimization isn't a quick task. It requires time that could be spent on other things.
You need to carefully weigh the cost-benefit of image optimization and consider what impact it will have on their traffic and if that time could be better spent in other areas. This same statement applies to virtually all Internet marketing and, in fact, all business decisions. It's all about ROI, but if it fits your site traffic model, then good luck and enjoy the journey.

Thursday, November 21, 2013

What You Need to Build Your Digital Dream Team

What You Need to Build Your Digital Dream Team

 
I've been on a crusade talking about how all organizations, no matter the size, need someone to fill the role of the Chief Content Officer (or VP of Content):
The Chief Content Officer (CCO) oversees all marketing content initiatives, both internal and external, across multiple platforms and formats to drive sales, engagement, retention, leads and positive customer behavior.
The CCO oversees the overall content marketing strategy, and this role is needed. But it's only the start.
Ahava Leibtag's new book, The Digital Crown: Winning at Content on the Web, details 18 additional roles an organization needs to excel on the web, specific to our content. Why are these roles so critical? We can have all the technology in the world (and we do), but without the people to plan, create, publish, distribute and govern our content, we don't have a chance at making a real impact on our customers.
Important note: your people will wear many of these hats...meaning that you don't need 18 people on your team, but you do need to make sure these roles are covered by some individual.
Each role can be sorted under one of three major areas: customer advocates (fights for what the customer needs), publishing and distribution advocates (fights for the content management system) and business advocates (fights for the business goals). To be successful, we need parts of our talent focusing on all three of these areas at the same time.

Front End Roles

These roles focus on what the audience sees - the graphical interface (visual design) and the navigation.
  • Content Strategists (How does the content look? Does the content facilitate interaction? Does it make sense to users?)
  • Visual Designers(How does the site look? Does the design facilitate interaction?)
  • Information Architects (How do the navigation and interactive elements look?)
  • Content Creators: writers, photographers, videographers, graphic designers (Is the content doing what we want it to be doing?)
  • Usability Professionals (Can people navigate throughout the site and find what they need?)
  • CMS (content management system) Authors (Is the content publishing properly?)
  • SEO (search engine optimization) Experts (Can the content be found on search engines?)
  • Audience Engagement Strategists (Is the content being found in social circles?)
  • Project Managers (Is the project on time and within budget?)
  • Business Analysts (Is the project solving our business challenges?)
  • Analytics Experts (Do the analytics show that our approach was correct and that the content is being engaged with properly?)

Back End Roles

These roles focus on the code and what makes the website run.
  • Content Strategists (How is the content meta-tagged? It it behaving properly in all the different templates and on all our digital properties?)
  • Information Architects (Does the structure support all the elements we need to include?)
  • Developers (Is the code working properly?)
  • CMS Authors (Are we publishing efficiently?)
  • SEO Experts (Is the content meta-tagged with the right keywords, descriptions and linking?)
  • Audience Engagement Strategists (Is it easy to share content?)
  • Project Managers (Is everything operating properly?)
What should you do with these roles? Use the above as a checklist. What's important is that you have someone in your organization filling each role.
Like it or not, you are a publisher today, and we need to make sure we have the talent in place so that our content solves our overall marketing objectives.
*****
Are there additional roles that are needed in the organization that Ahava missed? Is there one role that's more important than the others?

Wednesday, November 20, 2013

5 Content Marketing Myths That Need to Die

In 2013 content marketing has finally progressed from a buzzword to a legitimate mainstream marketing strategy, and we can expect more such validation in 2014. If you're a brand thinking about investing in content marketing, don't fall for any of these content marketing misconceptions.

Myth 1: Content Marketing is Easy (Compared to Other Forms of Promotion)

Content marketing relies on the Know-Like-Trust factor, and as anyone who's ever been in any kind of relationship will attest, building trust is never easy. It takes a lifetime to build and a moment's carelessness to destroy.
While consumer relationships with brands may not always be this intense, building trust is usually an incremental process. Each piece of content you create adds another layer to the KLT pyramid.
In fact, advertising is much easier in the sense that campaigns are created, run their duration, and results are measured. In content marketing, though, you're essentially creating a lifetime campaign for however long your business will function and as such there's no end date, although there are plenty of milestones for measurement.
Trust, once lost, is much harder and painstaking to regain. Just ask British Petroleum.
On the flip side, content marketing proves again and again that companies who provide transparency and authenticity, both crucial factors for trust-building, may find a more forgiving consumer base when things go awry. Just ask Buffer.
No, content marketing isn't easy, but it is ever-so-rewarding!

Myth 2: Content Marketing Doesn't Take Much Time

Challenges B2B Content Marketers Face
"Lack of time" is cited as the top challenge facing B2B marketers, according to the 2014 B2B Content Marketing Trends report. And it's true. Let's briefly go through some of the processes involved in content marketing.
  • Content strategy development: This could include keyword analysis, market research, SEO, website audit, content audit, resources audit, and more. 
  • Constant content creation: This is time-intensive, thought-intensive and labor-intensive. 
  • Content distribution and promotion: This includes heavyweight time investments such as social media marketing, email marketing, and search marketing. 
  • Content performance measurement: This includes analyzing content marketing output against success metrics.
I don't know about you, but I'm not seeing how content marketing fits into a brand's shortcut strategy.

Myth 3: Content Marketing can be Automated – Set it and Forget it

Arising from the "we didn't realize content marketing would take so much time" myth is the sister myth "let's put this process on cruise control, yay!" Sure, there's plenty within content marketing that can be automated to a degree (repeat processes such as auto-responders, social monitoring and alerts, curation, and distribution), but many companies try to automate too much, too soon and in my opinion, the wrong stuff.
Some content marketing tasks which shouldn't be automated include:
  • Content strategy.
  • Social media strategy.
  • Community management.
  • Content creation.
As Jayson DeMers predicts about content marketing trends for 2014, "businesses will look for ways to automate their content marketing, and these efforts will fail."
But my all-time favorite automation rant is from Scott Stratten, who regularly posts a variation of this update on Twitter: "Automating your social media is like sending a mannequin to a networking event."
Automating your social media

Myth 4: Content Marketing is Inexpensive

Jay Baer phrased it well when he wrote: "Social media and content marketing isn't inexpensive, it's just different expensive."
While expense is relative, many brand managers assume that content marketing will always be the cheaper alternative to other promotional methods, such as advertising or PR. While in general, a 30-second TV commercial during the Super Bowl could rack up millions compared to a hashtag promo contest on Twitter which could be done for free, comparing such promotional activities is weird. And wrong.
While technology has leveled the playing field in that both big and small brands can achieve results with content marketing, brands are investing widely different amounts depending on perceived value. For example, Orabrush surprisingly achieved great content marketing results with a $500 YouTube video while Neil Patel famously invests five-figure sums for QuickSprout's free educational video content.
Barring unexpected viral hits, most content marketing success will be realized over years of consistent brand building activities and should be budgeted for as such.
"B2B marketers allocate 30% of their budgets to content marketing, and 58% of marketers plan to increase content market spend over the next 12 months," according to the 2014 B2B Content Marketing study.
B2B Content Marketing Spending

Myth 5: Content Marketing can be Handled by the Intern

When social media was still a thrill-seeker's term, there were a plethora of articles begging companies not to hand over social media marketing activities based on age. The same holds true of content marketing today. Companies believing that young and inexperienced hired hands can come in and "handle" content strategy and marketing have got another think coming.
Content marketing is a discipline in its own right. It's got its sea legs and is here to stay. And it'sattracting top talent from across industries: from journalists and reporters to create content, to analytics specialists to make sense of the data, to digital strategists to concoct tactical plans. In 2014, content marketing is expected to bring forth more specialized job descriptions and be taken seriously by companies still waiting at the shoreline.
Are there any content marketing misconceptions in your mind? Let's hear them in the comments!

Wednesday, November 13, 2013

Brands Missing Out On Audience Development

Brands Missing Out On Audience Development

by , Yesterday, 6:37 AM
Subscribe to Marketing Daily
rohrsAs powerful as digital publishing exec Jeff Rohrs believes content marketing and social media can be, he kept noticing something odd: Lots of great brand content, but no real plan to make sure the right people found it. “There was a giant hole in all the conversations I was having, and this persistent, old-fashioned idea that ‘if we build it, they will come.’”
His contention is that brands need to do a much better job developing digital distribution strategies, leading him to writeAudience: Marketing in the Age of Subscribers, Fans & Followers. Rohrs tells Marketing Daily what he thinks is missing. 
Q: So tell us more about this organizational sinkhole.
A: Within companies, everyone's responsible for producing their own stuff, often thinking about it on a campaign or even day-to-day basis. So there is someone making sure stuff gets re-tweeted. And there's often a director of content marketing. But there was no equivalent title of, let's say, “senior director of audience development.” And that means lots of missed opportunities. The assumption is that there was this bigger, engaged audience ready to eat that content up, but then there is no person or team to make that happen. My point is, that should be a core marketing responsibility.
Q: Is there an example of a brand you think is acing audience development?
A: Here's a fun one. Here in the Cleveland area, there's a restaurant called Melt Bar and Grill, which is a gourmet grilled cheese restaurant. The chef and owner is a big rock ’n’ roll fan -- the menus are on old LPs, for example, and he has rock ’n’ roll designers do the posters announcing specials. One of his favorite bands is “Rocket from the Crypt,” which gave free concert admittance to anyone with a band tattoo. He took that idea, and now gives 25% off food and drinks to anyone with a grilled cheese tattoo. He was thinking he'd get 5 or 10 people. The Melt Tattoo Family now has over 500 members, including one guy who'd never even been to the restaurant. In effect, these people are all going on tour with the restaurant, and it's an audience in the digital but also in the physical realm. These people are all amplifiers -- word-of-mouth powered by technology. It's audience development in the best sense, and a way to make sure customers will come back over and over.
Q: Who is doing it badly?
A: I don't like to call brands out by name, but if you look at last year's Super Bowl advertisers, you'll see plenty -- almost none had any kind of call to action in their ads. One car company, for example, paid something like $3.8 million for one spot, advertising a car that wasn't coming out for months. The final frame was just the logo and a Facebook URL. That's a huge leap of faith. They should have done something to encourage people to opt in to some kind of direct relationship: Email us, follow us on Instagram. Something. 
Q: So it's a lost opportunity?
A: Yes. If we get people to enter into a permission-based marketing channel, it lowers my cost to reach them and speak to them. That car company missed a tremendous rollout opportunity.
Q: What's another success story?
A: Oreo. So much has been written about “the tweet heard ’round the world” from last year's Super Bowl, as if it's a social story. But it's not. It's an audience story. In the “Whisper Fight” spot, which is set in a library and aired early last year, it asked people to follow the brand on Instagram, which seemed like a head scratcher then. But it’s now the fastest-growing brand on Instagram, and rewards followers with photos of sculptures made out of cookies. It's got 34 million Facebook fans. And plenty of followers on Twitter. 
Q: Could you clarify the way you define subscribers, fans and followers?
A: Subscribers come through SMS, YouTube, and mobile apps. Email is the most linear and still drives the most traffic, because it's the most convenient. Fans are your virtual water cooler, and they pay attention to brands when they do something astonishing, either good or bad. (My beloved Cleveland Browns are an example.) People may be quick to like a brand page, but that doesn't mean they've given you permission to market to them. And followers are audiences with audiences, so, yes, they follow you on Twitter but then they are creating their own streams, with ripples of their own.
My point is that each of these is a distinct channel, and if you market on Facebook like you do on email, you won't gain anything.
http://www.mediapost.com/publications/article/213173/brands-missing-out-on-audience-development.html?edition=66826