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Friday, December 6, 2013

The 'New SEO' is Plain Old Marketing

The 'New SEO' is Plain Old Marketing

SEO Evolution: Sell, Discover, Deliver & Report on Highly Converting Keywords by Krista LaRiviere, gShift Labs
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The latest trend in SEO seems to be change. Changes in the way Google evaluates signals, changes in the way brands are treated, changes in the way we all have to approach what optimization actually means in a new landscape.
The uncertainty of it all can turn any of us into some SEO version of Dr. Doofenshmirtz trying to take on a Google-shaped Platypus. Now, it’s not because we’re a bunch of inept fake-Germans with questionable accents. We’re smart, if maybe a little inevitably clueless about how to attain the ultimate victory over our foes. To arm ourselves we only have indicators, guides, and best practices but we don’t have silver bullets or a giant optimiz-inator to help us take over the world.

A Shifting Market

Search engines have always been a business. Their function is to help us navigate the vastness of the internet to find precisely what we are after. The fact that being at the top of the list could make someone a whole lot of money just presented an impetus to game the system. We focused on the quick wins and easy scores, because if you knew the right moves it was quick and relatively easy to play in the big 10. And then Google would make it rain.
It used to be amazing how frequently you’d see a whole first page of search results for a really popular product like sneakers, or jewelry that wouldn’t even include names you’d see at the mall. A lot of the established brands took their time embracing online marketing while small businesses sprung up and flourished on little more than SEO. But that time is over, and looking for anything now that is “quick” or “easy” is an exercise in both futility and frustration.

More Parts to the Equation

To quote my boss, links used to be the “800 pound gorilla in the room” when it came to rankings. Now, links may still be a sizable primate, but they’re not all that matters. There was, and in some cases still is a sort of perception that links are a magical elixir that the right one, in the right place, with the right anchor text means total rankings domination. But in any equation, both an augend and an addend are needed to make a sum. That means it has to be links plus other efforts to get a result. And honestly, it’s not even as simple as an addition problem.
This past year (and arguably for several years leading up to this) we’re dealing with problems that look a lot more like the kinds of complex algebraic equations that convinced me math was just evil by nature. Links matter. Technical SEO still matters (yes even though certain short cuts may be shut down, SEO is still alive and kicking), authorship is coming into play; in-depth articles have gotten their own schema. Then there are Social signals that can't be counted out, user data like CTR, return visitors aka customer loyalty, pogo sticking, and of course, his highness, king content that all factor in.
There may have been a time when links could push you forward in spite of these other factors. But the new math isn't; old links plus more links equals winning. There are more constants, more variables, the occasional exponent, some parentheses, and no scientific calculators to make it all easier. We have to do it the hard way.

Old School Marketing is the New Online Marketing

Sometimes moving forward means going all the way back to the beginning. For a time there was a real distinction between SEO and online marketing. SEO focused heavily on technical proficiency, but it also became an umbrella term for every trick, tactic and strategy for getting higher rankings. Even if the tricks are dying out the, technical aspects like speed, structure and optimized hierarchy still matter. That doesn't mean the definition of SEO is shrinking, just the opposite actually, its expanding, and quickly.
With the changes we've seen, I'd posit that brand power and recognition are very much a part of SEO, but they are also the foundation of marketing online and off. Even before the internet, if you wanted to sell your stuff, people had to know who you were.
So there came marketing, advertising, Madison Avenue, Don Drapers, and culture-changing sayings like “Where's the beef?” or “I'm not going to pay a lot for this Muffler.” They had to be creative and innovative. Then came Google and suddenly there was this whole other way of getting customers that didn't require creative ingenuity. All it took was taking advantage of the latest loophole before it got shut down. So the quest for that beautiful bounty of inbound buyers turned into a really ugly dog fight. But the need for more traditional marketing didn’t die.
Remember word of mouth? Well, that's social media now. Billboards still exist on the information superhighway, but they are 2-inch jpegs instead of 50-foot signs. Fliers come into your inbox instead of a mailbox. Coupons get Tweeted instead of clipped. Tried and true, real marketing practices are still applicable online and sure, they take longer and don’t always affect your rankings, but they can grow your business and really, isn’t that the point anyway?

Bring on the Mad Men!

A part of the new world of SEO is as basic as going to our marketing roots. There’s no way that building relationships through networks is going to bring you more search engine traffic as quickly as 200 directory links did three years ago. Expecting the same results from the old techniques or new ones is only going to lead to a lot of giving up on things that “seem” like they aren’t working. We need to change our expectations. We have to stop thinking about search engines as something we can still manipulate to avoid more traditional forms of marketing. The only difference is the way we leverage those techniques from a technical standpoint to bring the maximum benefit.
Today’s SEO isn’t about finding a way around the arduous task of brand building; it’s about mastering it.

Wednesday, December 4, 2013

How do Engineers use Facebook

Engineers Don’t Use Facebook
Wed, 12/04/2013 - 9:46am
Chris Fox, Managing Editor
After a recent journey through part of Southern California, I had the opportunity to meet several design engineers, industry reps, and company owners. One of these meetings afforded me the chance to sit down with a family that owns and operates QuickSilver Controls. The president, Donald Labriola II, was in the room, albeit working on designing a new component, while the meeting ensued with his wife and marketing director, Diane Labriola.
The meeting ran like any typical visit, we discussed what’s new at PD&D, what we’re doing differently, our numbers, and our delightful, yet opinionated audience – until I mentioned social media.
As with any publishing company, we have expanded our social media presence on Facebook, Twitter, and LinkedIn (I’m still holding out on Google+), but we often find it difficult to reach new readers in an engineering audience via these outlets. I jokingly made a comment about how tech-savvy engineers are, or rather should be, but questioned why they don’t want to tackle something as simple as Facebook.
It was at that moment that Mr. Labriola looked up from the computer and chimed into our conversation. Let’s just say that he provided a new understanding of the situation.
I’m paraphrasing, but Mr. Labriola said that when successful engineers reveal themselves on Facebook (and other social media outlets) they run the risk of being bombarded by likes, friend requests, and awkward digital conversations. From his experience, Mr. Labriola found himself over-stimulated, not by videos, terrible memes, and the occasional pictures of food, but rather by young engineers looking for college paper answers, recommendations, and even jobs.
Through my shock at the quiet engineer/president in the corner (who had been working in CAD, with little interest in marketing, until that moment), I quickly realized his point. As much as Facebook and LinkedIn are tools to connect to friends and media, they are also incredibly powerful engines for job searching and collaboration.
This brings up a challenging point, since social media (specifically, Facebook) seems to have waning policies on privacy: where is the line? These resources have the potential to be incredibly valuable for collaboration and connection among engineers and other great minds across multiple disciplines, but it also exposes valuable information to job-hungry, and potentially trolling, graduates, hobbyists, and aspiring inventors.
Truth is, the job market is not the same as it used to be, and companies (big or small) don’t have traditional hiring practices. Who can blame young engineers for using the tools at their disposal? At the same time, should successful industry veterans feel compelled to avoid social media to save their inboxes from piles of friend requests and half-cocked job inquiries?
This also skirts an interesting problem that I have heard quietly resonating through the engineering workforce: underqualified young engineers. But, that is a subject for another blog.
What are your thoughts on how engineers, young and old, use social media? Do you avoid Facebook to escape the clamoring noise of those looking for help? Have you used social media to advance your career? Comment below or email chris.fox@advantagemedia.com
And be sure to check out PD&D’s Facebook page.

Matt Cutts on Linking Guidelines: How Many Links on a Page?

Matt Cutts on Linking Guidelines: How Many Links on a Page?

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SEO Evolution: Sell, Discover, Deliver & Report on Highly Converting Keywords by Krista LaRiviere, gShift Labs
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There has been a rule of thumb for many years that you shouldn’t have more than 100 links per page. While the webmaster guidelines have changed to state that link should be keeping to a “reasonable number,” many webmasters still keep to the 100 links per page as a precaution. Matt Cutts is tackling the subject in his last webmaster help video.

How Many Links Should We Have on a Page? 

First, Matt shares some background about why the whole 100 links per page rule started and how Googlebot actually did interact with that maximum number of links per page.
“It used to be the case that Googlebot and our indexing system would truncate at 100 or 101k and anything beyond that wouldn’t even get indexed. And what we did is we said, ‘Okay, if the page is 101k or 100k, it’s reasonable to expect roughly one link per kilobyte and therefore something like 100 links per page.’ So that was in our technical guidelines and we said this is what we recommend, and a lot of people assumed that if they had 102 links or something like that, that we would view it as spam and take action. But that was just kind of a rough guideline.”
However, these guidelines were put in place 10 years ago; obviously the web has changed significantly, as well as the kind of content on sites and how it is presented. Fortunately, Google has also changed with it in terms of how Googlebot interacts with websites and any amount of content it indexes.
“The web changes, it evolves; in particular, webpages that have gotten a lot bigger, there’s more rich media and so it’s not all that uncommon to have aggregators or various things that might have a lot more links. So we removed that guideline and we basically now say keep it to a reasonable number, which I think is pretty good guidance. There may be a limit on the file size that we have now, but it’s much larger -- at the same time the number of links we can process on the page is much higher.”
Matt also cautions webmasters against diluting their PageRank by having so many links on the page. If you want your PageRank to flow to the ones you link to, PageRank gets divided by the number of links you have on the page, so the fewer the pages, the higher the PageRank that those linked pages will gain. However, if flowing PageRank or lack thereof isn’t a concern, just follow the reasonable link number guideline, rather than trying to cut back as many links as possible.
“When you have PageRank, the amount of PageRank that flows through the outlinks is divided by the number of total outlinks. So if you have 100 links, you will divide your PageRank by 100; if you have 1000 links you will divide that PageRank by 1000. So if you have a huge amount of links, the amount of PageRank flowing out on each individual link can become very, very small.”
The thing to consider is the fact that having a huge amount of a links can still be considered spammy, even if there isn’t a hard set rule on how many links that might be. Instead, Google looks at it from a user experience perspective, and if have the links present could be spam, such as paragraphs upon paragraphs of nothing but links.
“The other thing is that it can start to annoy users, or start to look spammy if you have tons and tons and tons of links. So we are willing to take action on the web spam side if we see so many links that looks really, really spammy. But if you compare our old guideline with 100 links and you look at what the web looks like now, it is quite common to have two or three or 400 links on the page, as long as the page is long, it has value add, there are substantial amounts of substance and real stuff on that page.”
Overall, as long as you’re presenting your content with links in a user-friendly way and your content adds value to the web, you don’t need to worry about restricting yourself to the hundred links per page.
See the full video:

Monday, November 25, 2013

Social Media Doesn’t Drive Sales… But That’s Not the Point

Social Media Doesn’t Drive Sales… But That’s Not the Point

 
The point is that social media is a teeny tiny reflection of what happens in day-to-day life. In Jonah Berger's Contagious, he makes the salient point that only 7% of word of mouth happens online (other studies say 5%). I'm not sure if all of that even belongs to social media channels, either. I'd guess a bunch of it happens over email and private chat.
There are hundreds of ways that your customer will find you (or not find you) online and offline. However, when it comes to spreading a message, word of mouth has always been the most effective way of marketing messages spreading. But these messages become ineffective when they aren't authentic. The most salient point here is:
You cannot force word of mouth.
It doesn't matter the media or the amount you spend on it – some stuff just doesn't spread. And though marketing impressions make a brand awareness difference – whether it's a billboard or a paid tweet – it's never guaranteed to work.
So I'm continually bowled over when I hear people complain about how their social media marketing doesn't work. Usually a few questions helps me realize what's really going on:
What's really going on here is that companies think that paying for marketing is some sort of silver bullet. It's not. It never was and it never will be. Hell, some Super Bowl ads go unnoticed – and that audience is one of the biggest captive audiences in the universe!
You are probably asking yourself, "Okay then, why would anybody in their right mind pay for marketing?"
Good question. I sometimes wonder myself because not everyone is ready for it... and sometimes they are too late for it.
But why pay for marketing when the results aren't guaranteed? Because, like I said before, there are hundreds of ways your future customers will find you (or not find you) and it's better to be findable than not. And good marketing means that you will be more findable AND have more credibility (if the branding is done right) when people do find you. And all of that helps with what you want: sales.
There are all sorts of wonderful things built into social media marketing that you won't have built into traditional one-way channels. There are:
  1. analytics: you can't really tell who paid attention to that television ad, but you cantell who watched your YouTube ad all the way through, and who liked it, and who shared it, etc etc. The data available on how people interact with your content is AMAZING.
  2. feedback: it's right there in the comments. It's also there on Twitter. Oh, and you can find out what people are saying on Reddit and on their blogs and in forums and... well, that is invaluable. Read it. Report it back to your team. Improve your product with it. Respond to it with thanks. Hell, you pay hundreds of thousands of dollars to get this feedback from focus groups each year and here it is for you for free. Completely raw.
  3. relationships: you aren't going to strike up a conversation through the TV or radio. But that two-way conversation is built into social media platforms. It's really awesome. You can find out so much about your customers and start to really build a bond.
What really baffles me is the demands that brands make of social media marketing when they pay a fraction of the price to use it. They'll hire interns and junior staff to run it, they'll lowball agencies and consultants ("I pay you what for a couple of FB posts?! I can get my kid to do that!"), they get impatient and want instant results without being willing to invest the thought needed or take risks, they'll tack on a social media strategy (which has no strategy) to a made-for-television and magazine ad campaign thinking that it's yet another direct marketing channel (which is a limited medium, too).
All of this and the brands ask for stellar results. They look past the amazing insights and feedback and potential for relationships that no other traditional marketing medium every had and they say, "Meh. Social media doesn't work for me."
And completely miss the point.
You want to know the ROI of social media?
Number one. It's the ability to listen. It's priceless. Not with some damned tool that measures sentiment or finds influencers, either. Really listen.
Number two. Serendipity. It's opening yourself up to constant and amazing opportunities to participate and by participating, you will find numerous opportunities to lead the conversation and make a great impression. Oreo's dunk in the dark tweet is a great example of this. They are doing a really great job of being a relevant brand again by seizing opportunities like that. Do they do it every single day? Nope. But when they do, they nail it.
Number three. Community instead of customers. The difference is incredible. If you have patience and build a community instead of just a customer database, you will have finally tapped into that magical word of mouth network you wanted to buy a few months ago. But this time, it's real and authentic and it spreads.
So PLEASE FOR THE LOVE OF DOG stop thinking of social media as a direct marketing tool or some sort of silver bullet that will drive sales through the roof. Stop reading those case studies where Facebook... no, Pinterest... no, Polyvore... no, Snapchat... drove millions of dollars in sales from a viral campaign.
That's not the point.

Friday, November 22, 2013

Image Optimization: How to Rank on Image Search

Image Optimization: How to Rank on Image Search

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SEO Evolution: Sell, Discover, Deliver & Report on Highly Converting Keywords by Krista LaRiviere, gShift Labs
Ranking on image search requires both the optimization of images and page elements to promote the ranking of those images in search, as well as optimization of images and image sizes so they load faster and improve page speed. Here's how to do it.

Image Optimization: Size Matters

Image OptimizationThe key to any coding or design endeavor is to get the most for the least. That is, to get everything you want visually with the least amount of code and the smallest size. Images are no different.
While admittedly I haven't seen a direct correlation (even spurious) between image size and the ranking of images on image search, it is a factor Google uses for page speed which is a factor Google uses for rankings.
To be clear, however, the question isn't about how small you can get your images; it's how small you can get them while maintaining the visual aesthetic. Essentially, Google doesn't want you to change your aesthetic; they want you to ensure that the aesthetic you want loads as quickly as possible.
I can't tell you here how to optimize your images, as this changes with each server and site, but here are some great resources for both testing and automating compression:
This is especially important for mobile where Google understands that data is slower and people are more impatient (a bad combination).
Now that you've used image optimization to help increase your page speed and improve your chances at ranking, it's time to look at image optimization from the context of ranking on image search.

Image Optimization: A Picture's Worth

A picture might be worth 1,000 words, but only if it gets seen and only if it will benefit your business to rank for image search.
Let's take for example a lawyer. If you're running a law site is it really going to be a benefit to rank on image search? Or is it more likely that ranking for images is simply going to create an environment where you have to spend your valuable time ensuring others aren't taking them without permission?
On the other side of the coin are sites that generate revenue from impressions (generally ad-based). In this case, any impression is a good impression (more or less) and you'll take traffic where you can get it. In this case it's likely worth the risk of your images being copied in exchange for the traffic.
Assuming you've decided it's beneficial for your site that you rank on image search, there are a number of areas you need to make sure to address. Let's go through some of the major areas.

Unique Images

If you're using stock images, it's unlikely you'll rank on image search. For obvious reasons Google doesn't want to rank multiple copies of the same image any more than they want to rank multiple copies of the same content. If you're using the same image that's been found on a hundred other sites before you, why should yours rank?
This aspect of image optimization can especially hurt online retailers who simply use the product photos sent to them by the manufacturer – the same photo they send everyone who sells their product and has been copied by everyone who reviews it. If you want to rank on image search, use unique photos.
That said, at this time (always important to add that note) Google's Matt Cutts has stated thatusing stock photos doesn't impact web rankings (though he did seem interested in looking at it as a quality signal thanks to the guy who sent him this question):

Image Names

You need to name your images something right? If you're naming the image for your Samsung Galaxy Nexus product page (in case you went back in time 2 years) why would you name the image wpd858932702.jpg when you could name it samsumg-galaxy-nexus.jpg? And if you need a thumbnail for your image then samsung-galaxy-nexus-tb.jpg would be a good option.
Essentially you want to help Google understand what the content of the image is in any way you can. Will Google know it's the Galaxy Nexus and not the S4 in the person's hand in your image? Probably not (yet) so naming the file appropriately can help steer them in the right direction.

Alt Attributes

We all know the alt attribute is important, but many tend to use them wrong. First and foremost they are used as an accessibility tag. It defines what will appear in place of the image should it not be accessible either by mistake or choice (for example, blind people using screen readers).
The recommended maximum length of alt text is 125 characters. I tend to use as few words as possible to define the image content. Usually 4 to 6 will suffice, but sometimes more are required.
Should you use keywords? I wouldn't recommend doing so specifically, but if you're describing the picture appropriately you'll be using the words that are most appropriate for that image and thus, what it should be ranking for on image search.

Title Tags

Using the title element on an image creates a visual caption when the image is hovered over. There is some debate as to the value of the title tag whereas we know that Google puts weight on the alt tag. That said, it's certainly not going to hurt, it can be used to add additional visual information for your visitors when they hover over an image (and simply because something may not hold weight today, doesn't mean it won't in the future).
Google has said that alt tags should be supplemented with other tags (such as the title tag) when it serves the visitor. So this makes it pass my SEO litmus test. If it may help and won't hurt, do it.

Page Copy

Like everything else they do, Google couldn't make it this easy to rank your images. On top of the image-specific elements they also use the page as a whole to determine the relevancy of your image.
For example, an image from a Pinterest board with no content is less likely to rank than the same image on a full-page review of the Samsung Galaxy Nexus because Google can put the image into the context of the page as a whole and know that it's far more likely to be an authoritative and accurate image than a lone image on a page.

Schema Markup

As the battle wages on for rankings and the standards of SEO rise (even if just that all webmasters know to do the basics like alt tags whereas that wasn't always typical) we need to take every opportunity to push the envelope and provide just a bit more to Google than the person next to you. This is where Schema comes in.
Schema markup is a lot of things, but at its core it's a set of markup that allows you to provide additional information about elements on a page (say, for example, images).
From the location, to the photographer, to the date taken, to additional description text, and much more, you can let the search engines know far more detail about what an image is and even what it's for that was possible prior to its introduction.
With so many possible uses, I can't possibly list them all here and the list would be outdated soon if I did. Fortunately the elements for images are laid out well http here on the Schema.org website. There is an example towards the bottom of that page as to how a simple Schema deployment would look. And if we think of a situation where two sites are virtually tied in how Google would rank their images, if one has Schema and the other does not, which will Google assume has the more relevant image?

Conclusion

Image optimization isn't a quick task. It requires time that could be spent on other things.
You need to carefully weigh the cost-benefit of image optimization and consider what impact it will have on their traffic and if that time could be better spent in other areas. This same statement applies to virtually all Internet marketing and, in fact, all business decisions. It's all about ROI, but if it fits your site traffic model, then good luck and enjoy the journey.